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Professional Teaching Experience:

Spokane Community College, Spokane, WA: 2001-present
Full-time Instructor, Department of Business. Courses: Principles of Marketing, Advertising, Human Relations in Organizations, Selling, Decision Making, Time Management, Goal Setting. Co-Advisor: Delta Epsilon Chi

Eastern Washington University, Cheney, WA: 1998-2001
Lecturer, College of Business and Public Administration, Department of Management. Courses: Marketing Strategies, Marketing Research, Marketing Management, International Marketing, Retail Management, Sales Management, Principles of Marketing.

International Education Center (Nichi-Bei Kaiwa Gakuin), Tokyo, Japan: 1982-1992
Faculty member, Scholarship School - This prestigious post-graduate training school is an intensive three- or six-month business education program to prepare executives for international postings or study abroad. Sponsored by their respective corporations, clients included Sumitomo Bank, Sanwa bank, Dai-ichi Kangyo Bank, Japan Defense Agency, National Police Agency, Environmental Protection Agency, Ministry of Construction, Ministry of Post and Telecommunications, Obayashi Construction, and Tokyu Construction.

• Designed curriculum, developed topics, prepared agendas and coordinated activities for international conferences
• Advisor and instructor, provided feedback to corporate personnel divisions
• Course specializations included: Issues in American and japanese relations, World Political Systems, Debate, Cross-Cultural Negotiations, Case Studies in International Management, Research and Report Writing

Keio University, Tokyo, Japan: 1985-1992
Professor, Engineering and Technology Department. Courses included Technical English.

Advanced School of International Communication (ASIC), Tokyo, Japan: 1986-1992
Faculty member, program founder - As a founding member of the evening program at the International Education Center, I was responsible for the complete design of classes for continuing education. The program's focus was improving students' understanding of international and domestic issues covering a wide array of topics, from political and economic to social and cultural.

Business Experience:

Keystroke Marketing, Inc., Spokane, WA: 1992-present
Consultant/owner of a marketing and sales company providing expert development of international and domestic marketing campaigns. Keystroke brokers and consults to companies exporting to the Pacific Rim, specializing in sales management, product development, PR and copy writing.

• Major clients include Washington Specialty Foods Association, Buckeye Beans and Herbs, Leeper's Inc., and Whitworth College
• Marketing projects include: advisor to Whitworth Institute of International Management (MIM), coordinator for China Natural Oil and Gas Exploration Corporation's six-month executive training program. (1997 and 1999)
• Opened the Japanese market for specialty food products. Consultant to numerous companies sellinginto the Japanese marketplace.
• Founded and initiated development of tri-state industry conference for the specialty foods trade, now in its ninth year.
• Creation of a retail marketing test program, a mall holiday kiosk, designed to examine the viability of selling specialty foods through a holiday franchise business, as well as research of consumer response to selected foods.

International Sales and Marketing Consultant, Tokyo, Japan: 1982-1992
Designed, marketed and conducted programs for corporate clients to improve international marketing techniques and sales negotiation skills. Consulted and advised on cross cultural management, international marketing materials development and sales presentation preparation.
Major clients included:

• Kokusai Denshin Denwa (KDD) - For over eight years, trained and consulted to Japanese staff on refining and improving international communications in English. (1983-1991)
• NHK Broadcasting Co. - Copy editor and voice talent for world's largest public broadcast network. (1986-1992)
• Sanyo Hydro Survey - International communications consultant for multi-million dollar project laying the transpacific fiber optic cable #7. Project included working with telephone/hydro survey companies in seven countries. (1987-1990)
• Office of the Prime Minister - One of four foreign staff responsible for government sponsored, international cultural exchange program. Developed criteria and screening process. (1988-1992)
• Saitama Prefectural Police Academy and National Police Agency - Trained cadets and policemen in handling situations involving foreigners. Served as a cross-cultural conflict negotiator. (1987-1991)
• Japan Times Newspaper - As part of a team, developed and coordinated program for twice yearly, intensive three-day training seminar for the largest English language daily newspaper in Japan. (1988-1992)
• IBM Japan; Saitama Bank; Imperial Chemical Inc. (ICI) - Created in-house training programs for staff dealing with international sales and marketing products in Japan and Pacific Rim. (1982-1992)

Lares Research, Seattle, WA: 1980-1982
Sales Manager/Research Consultant, Washington State - Enlisted dentists' participation in test marketing new products; performed installation of equipment; gathered research data; generated revenues through sale of company's products. Trained dealer personnel in sales and service procedures. Provided product owners with after-sale service.

Academic Background:

American Graduate School of International Management (Thunderbird), AGSIM, Glendale, Arizona: June 1980
Degree: Master of International Management. Emphasis: Asian Political and Economic Systems, International Marketing.

Institute for International Studies and Training (Boeki Kenshu Center), Fujinomiya, Japan: January-May 1980
Awarded: Full scholarship by the Japanese Ministry of International Trade and Industry (MITI) to study Japanese economic and political systems. Final semester of master degree program.

Eastern Washington University, Cheney, Washington: June 1979
Degree: Bachelor of Arts, Government; Minor: Business. Emphasis: International Relations, American Foreign Policy, Business Law, American Political Systems.

Additional Qualifications:

• Japanese language proficiency
• Extensive computer knowledge including scanning, Internet, desktop publishing, etc.
• Professional knowledge of sound reinforcement systems, multi-track recording and audio equipment
• Extensive travel and research in: Japan, Thailand, Philippines, Malaysia, Hong Kong, China, Korea, Bangladesh, India, Kenya, England, France, Italy, Spain, Portugal and Switzerland

Professional Affiliations:

• Delegate, Spokane Mayor's Trade Delegation to Kansai, Japan. (April 1997)
• International Trade Alliance
• Spokane-Nishinomiya Sister City Association

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Please send comments to LSullivan@scc.spokane.edu.