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Community College Instructor

Business Instructor
September 2003-present
Introduction to Business, Business Math Calculators, Customer Service, Professional Sales, Goal Setting and Time Management

Delta Epsilon Chi Advisor
For Seven Years
Oversee the activities of the SCC DEC Club, which is an instruction-related program for marketing and management students. Activities include fundraisers, community service, state and international competition and workshops. Responsible for leadership training, competition preparation and management of club budget.

Education: Whitworth University, Spokane, WA.

Graduated from Whitworth in the Organizational management degree in 2002 for my Undergraduate work
Graduate work completed December 2003 from Whitworth in masters in International Management.
Research Project: "How to set up an articulation agreement with a school in Switzerland"

Professional Certification and Affiliations

Washington State Board of Professional and Technical Education
Certificate to teach Business

Experience

Dining Room Instructor
1989-present
Operate and manage a dining room staffed by students. Training students to appear, act and speak professionally in the dining room. Instruct various styles of dining service, wine appreciation, salesmanship in the dining room. Writing course objectives and lesson plans. Coordinating guest speakers.

Head Waiter and trainer
1987-present
Head Waiter in a formal dining room. Teach all employees about different products and cooking techniques for four different menus. Menus rotated every two weeks using IBM computer ordering system. Have taken extensive wine courses, and was responsible for selling a list of over 500 varietals.

Waiter-Floor Manager
1987-present
Floor manager two nights per week. Back-up bar manager, supervise employees, handle customer relations, ensure food service, control dining room flow, creative motivating of employees.

Dining Room Manager
1982-1986
Training personnel to work as a tem in all aspects of dining room techniques including table side preparation. Hiring, dismissals, budgeting, payroll, banquets, and customer relations. Received Department of the Year award in 1985 given by the Holiday Inn.

Room Division Manager
1981-1982
Worked directly with department managers in daily operation of front office. Supervised front desk, bellmen, PBX operators, night auditors and room reservations. Also coordinated house keeping and maintenance departments.

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